Philippe Mesritz⁠

Executive via The Access Group at QikServe

I lead customer success teams and coach leaders on how they think.

Experiences

Follow Philippe for more...

Philippe Mesritz⁠

Executive via The Access Group at QikServe

I lead customer success teams and coach leaders on how they think.

Experiences

Follow Philippe for more...

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Philippe Mesritz⁠

Executive via The Access Group at QikServe

I lead customer success teams and coach leaders on how they think.

Philippe Mesritz⁠

About

Experiences

VP, Customer Success & Chief Customer Officer, Americas Hospitality@The Access GroupRun customer success for hospitality software

Author@Book by Philippe MesritzWriting a book for leaders moving up

FamilyMarried for 26 years, family first

General Manager || Executive Management, Enterprise SaaS Software@Momentive SoftwarePushed net retention to 121.5% as GM

VP, Customer Experience & Retention Operations || Customer Retention, Customer Insight@KhorosDrove a 47-point NPS jump with journey maps

Head of Divisional Post Sales Center of Excellence and CRM Leader@3MLifted NPS 77 points, cut resolution time 81%

Founder@Philippe Mesritz's company providing system administration and hosted text-based gamesHosted hundreds of text games on dial-up

Bachelor of Business Administration in Management in Management Business Administration@University of PhoenixFailed out of college, graduated 20 years on

Follow Philippe for more...

Philippe Mesritz⁠

About

Experiences

VP, Customer Success & Chief Customer Officer, Americas Hospitality@The Access GroupRun customer success for hospitality software

Author@Book by Philippe MesritzWriting a book for leaders moving up

FamilyMarried for 26 years, family first

General Manager || Executive Management, Enterprise SaaS Software@Momentive SoftwarePushed net retention to 121.5% as GM

VP, Customer Experience & Retention Operations || Customer Retention, Customer Insight@KhorosDrove a 47-point NPS jump with journey maps

Head of Divisional Post Sales Center of Excellence and CRM Leader@3MLifted NPS 77 points, cut resolution time 81%

Founder@Philippe Mesritz's company providing system administration and hosted text-based gamesHosted hundreds of text games on dial-up

Bachelor of Business Administration in Management in Management Business Administration@University of PhoenixFailed out of college, graduated 20 years on

Follow Philippe for more...

Philippe Mesritz⁠

About

Experiences

VP, Customer Success & Chief Customer Officer, Americas Hospitality@The Access GroupRun customer success for hospitality software

Author@Book by Philippe MesritzWriting a book for leaders moving up

FamilyMarried for 26 years, family first

General Manager || Executive Management, Enterprise SaaS Software@Momentive SoftwarePushed net retention to 121.5% as GM

VP, Customer Experience & Retention Operations || Customer Retention, Customer Insight@KhorosDrove a 47-point NPS jump with journey maps

Head of Divisional Post Sales Center of Excellence and CRM Leader@3MLifted NPS 77 points, cut resolution time 81%

Founder@Philippe Mesritz's company providing system administration and hosted text-based gamesHosted hundreds of text games on dial-up

Bachelor of Business Administration in Management in Management Business Administration@University of PhoenixFailed out of college, graduated 20 years on

Follow Philippe for more...

Philippe Mesritz⁠

About

Experiences

VP, Customer Success & Chief Customer Officer, Americas Hospitality@The Access GroupRun customer success for hospitality software

Author@Book by Philippe MesritzWriting a book for leaders moving up

FamilyMarried for 26 years, family first

General Manager || Executive Management, Enterprise SaaS Software@Momentive SoftwarePushed net retention to 121.5% as GM

VP, Customer Experience & Retention Operations || Customer Retention, Customer Insight@KhorosDrove a 47-point NPS jump with journey maps

Head of Divisional Post Sales Center of Excellence and CRM Leader@3MLifted NPS 77 points, cut resolution time 81%

Founder@Philippe Mesritz's company providing system administration and hosted text-based gamesHosted hundreds of text games on dial-up

Bachelor of Business Administration in Management in Management Business Administration@University of PhoenixFailed out of college, graduated 20 years on

Follow Philippe for more...